Resolving a comment

Comments can be resolved when their suggested actions have been completed or are no longer needed. Resolving a comment closes the thread and prevents further replies, helping keep your Project's review organized and up-to-date. This is particularly useful for tracking which feedback has been addressed and which still needs attention.

Contents

1. Resolving comments in Review mode

2. Resolving comments in Author mode

3. Viewing resolved comments

4. Unresolving comments

 

Resolving comments in Review mode

1. In your Project, switch to Review

2. Find the comment you’d like to resolve in the comment sidebar pane:

author-review-comment-pane.png


3. Select the ellipsis menu (author-create-ellipsis-icon.png) in the top-right corner of the comment

4. Choose Resolve from the menu:

author-review-comment-pane-resolve.png

This will remove the comment from the main view and mark it as Resolved.

 


Resolving comments in Author mode

Comments can also be viewed and resolved in the Author mode. 

1. Reveal the comments sidebar menu by selecting the Toggle comments (author-toggle-comments-icon.png) icon on the right hand side of your Project

author-project-toggle-comments-collapsed

2. Carry out steps 2-4 from the instructions above


Viewing resolved comments

1. Select the filter icon (author-review-comment-pane-filter-icon.png) to open the filter menu:

author-review-comment-pane-filter-menu

2. Select the Show resolved comments check box to reveal all resolved comments on the page you're on

 

Unresolving comments

If you've resolved a comment by mistake, you can unresolve a comment by opening the ellipsis menu (author-create-ellipsis-icon.png) of a resolved comment and selecting Unresolve:

author-review-comment-pane-unresolve

 

Note: All users are able to resolve their own comments but only users who have the Edit page content permission enabled as part of their User Role are able to resolve other user's comments. If you have access to Team, you can see which User Roles have which permissions there. For more information, see Checking a user's permissions and access.
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