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  1. Elucidat Author Help Center
  2. Support and troubleshooting

Support and troubleshooting

Troubleshoot common issues and get support

General troubleshooting tips

  • Test tracking with the developer console
  • Sending the Support team a screenshot of the Developer Console

Get support from the team

  • Using your Support dashboard to submit and track requests to the Support Team
  • Creating a support request
  • Understanding what happens when you submit a bug report or product feedback to Elucidat Support
  • Accessing your Support dashboard for the first time
  • Working with the Learning Consultancy team

Using the Help Center

  • Subscribing to Elucidat release notes

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https://support.elucidat.com/hc/en-us/articles/5280750776593-Quick-Start-Guide
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Quick Start Guide
Learn the basics and create an Elucidat Project in minutes
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https://support.elucidat.com/hc/en-us/articles/41987431599889-16-12-2025-Fixes-for-issues-with-user-management-and-account-activation
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Latest Release Notes
Recent fixes, improvements, and new features
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https://support.elucidat.com/hc/en-us/articles/32579612984593-Elucidat-s-Product-Roundup-2025
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Product Roundup
This year’s product updates in a quick summary
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https://www.elucidat.com/webinars/
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Elearning Webinars
Webinars designed to level up your elearning game
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