You can delete users to make room for new ones or to stop them accessing your organisation's account if they have switched roles or left.
Before you begin
To delete users from your account, you must be an Administrator or be assigned a custom user role that has user management permissions.
Deleting a user is irreversible; once a user has been deleted they cannot be restored. You'll need to add them to your account if you'd like to grant them access again.
Deleting a user
1. Go to Team:
2. Select Users from the toolbar
3. Select the user’s name to bring up the sidebar configuration menu:
4. Select the ellipsis button (
) at the top left of the menu
5. Select Delete user
5. Select Yes, delete in the pop-up to confirm your choice:
The user will be removed from the account.
Deleting another Administrator
If the user that needs to be deleted is an Administrator, their user role must first be changed by another Administrator before they can be deleted. See Removing an Administrator from your account for full instructions.