FIVB (International Volleyball Federation)

220

Sports Federations

55%

Reduction in time spent F2F training

Industry

Sports Federation

Location

Switzerland

The Company

FIVB (International Volleyball Federation) is the largest sport federation in the world, with over 220 national federations falling under their umbrella. They host some of the top volleyball competitions in the world including the World Championships, World League and World Grand Prix.

"Elucidat is a perfect fit for us. It is user-friendly and makes it very easy for us to create elearning content. They also feature responsive design, which means our courses are available to view and access across all devices, that’s been huge for us."

Sven Probst, Sports Development Department, FIVB

The Challenge

  • Paper trails and shipping woes
  • With a membership encompassing over 220 national federations, FIVB (International Volleyball Federation) is the largest sport federation in the world.
  • In addition to hosting some of the most competitive and respected tournaments in volleyball, the federation is also responsible for providing a variety of training courses to their members.
  • Though variety almost seems like an understatement.
  • FIVB’s course offerings comprise all aspects of the sport, from rules and regulations, to form and technique. They offer courses dedicated to both athletes and coaches, whether their focus is indoor or beach volleyball.
  • With more federation members than FIFA, and future growth on the horizon, FIVB’s paper-based training method was no longer cutting it.
  • Sven Probst, FIVB Sport Development Department, was tasked with leading the transition into elearning.
  • “As an international organization we offer courses for national federations and supply the material so that they can conduct a volleyball course in their country,” explains Sven. “We used to send a PDF file along with a paper manual. Our main goal in the last two years was to transform our courses from hard paper copies, to electronic training.”
  • In addition to the ever-rising printing and shipping costs, paper-based training made it near impossible to keep content, especially images, current, making courses feel outdated almost immediately.
  • If FIVB’s foray into elearning was to be successful, Sven knew finding the right partner and solution would be critical.
  • Between the number of courses FIVB offered, and the amount of content contained within each course, the transition would be no small feat.
  • “Our courses have a lot of chapters, sub-chapters and modules,” Sven says. “Our coach’s course alone has over 400 pages of content.”
  • Sven needed a platform in which he could not only easily create large projects, but one that would just as easily allow him to update his content as needed.
  • "We used to send a PDF file along with a paper manual. Our main goal was to transform our courses from hard paper copies, to electronic training.”

The Solution

  • Customized content and cloud-based service
  • FIVB exercised due diligence in selecting an elearning platform, including considering a variety of partners. In the end, Elucidat’s cloud-based offering tool proved the perfect fit.
  • “With Elucidat we’ve been able to create traditional online elearning courses,” grins Sven. “Their cloud-based platform makes it easy for our members to access training in a variety of ways that are convenient to them.”
  • In addition to accessibility, Elucidat also checked Sven’s ease of use requirement.
  • “For us, Elucidat was a perfect fit,” Sven recalls. “We liked Elucidat immediate because they were user-friendly, and made it very easy for us to create elearning content. They also have responsive design, meaning our courses are available to view and access across all devices, that’s been huge for us.”
  • When Sven hit inevitable snags, Elucidat’s dedicated customer service team quickly helped him trouble-shoot his problems.
  • “Joe was really, really helpful and always available to solve any issues we had,” Sven smiles. “I really appreciated his collaboration and advice.”
  • Also huge for Sven was being able to update material quickly and easily, without incurring additional printing and shipping charges. This change has meant significant improvements for user engagement and satisfaction.
  • “It’s quite easy to update and maintain our content, to change text, video or audio; we’ve had no issues at all,” beams Sven. “Now I can update pictures or videos to keep them fresh and reflect our most recent events. For example, in our Beach Volleyball Course, we have pictures from the Olympics Games in Rio. This summer we will replace them with pictures from the Beach Volleyball World Championship in Vienna.”
  • “Thanks to Elucidat, our content is no longer dated, it’s modern and exciting.”
  • Sven was so comfortable working in Elucidat, he quickly gained the confidence to experiment with Elucidat’s full range of features and functions, creating a fully customized layout for his projects.
  • “When we began creating courses in Elucidat we used one of their sample templates, which was great and easy to use,” explains Sven. “As we continued working in the program, we decided we wanted something more tailored to us, so we worked with Elucidat to create our own custom layout that fits in with precisely the message, brand and values we stand for.”
  • Elucidat's cloud-based platform makes it easy for our members to access training in a variety of ways that are convenient to them.”

The Results

  • Decreased costs with increased opportunity
  • In eighteen months, FIVB has been able to transition their entire paper-based training collection to elearning with Elucidat’s help. This move has meant decreased costs for FIVB and their member federations alike.
  • “We were successful in transforming our training materials, our entire education system, thanks to Elucidat,” Sven boasts. “The implementation of our online courses has allowed us to reduce our on-site course component duration from 12 days to five. Our printing and shipping costs have been drastically reduced or almost eliminated.”
  • Sven has also been impressed with the quality of the product created within Elucidat - and he’s not the only one. FIVB has received overwhelmingly positive feedback since the elearning roll-out.
  • “We’ve had experience with other companies that have created courses far less attractive than what we’ve been able to create in Elucidat,” Sven says. “We presented our first course to the coach’s commission. They were very impressed with the quality and the interaction it provided the student; it wasn’t boring to do this course. The national federations and users themselves also greatly prefer our new format.”
  • Sven is confident the initial results they’ve experienced are only the beginning. Thanks to Elucidat, FIVB is now well equipped for future growth.
  • “We hope that in the future we will be able to reach more learners,” explains Sven. “We’d like to open these courses to the world and make the learning and training easy and accessible.”
  • “We were successful in transforming our training materials, our entire education system, thanks to Elucidat. The implementation of our online courses has allowed us to reduce our on-site course component duration from 12 days to five.”

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